Terms

4. Terms & conditions

Use of this website and participation in Academy programs or services are subject to the terms presented for the applicable service, program or transaction. Program details, eligibility, schedules, fees, scope, intellectual property, participant responsibilities and other material conditions may also be set out in the applicable agreement. Where required, users are given an opportunity to review and accept applicable terms before completing an online purchase.

5. Refund & cancellation

Refunds, cancellations, transfers and rescheduling are governed by the terms disclosed for the applicable program, service or agreement. Any Academy policy is subject to rights that cannot lawfully be waived under applicable consumer-protection legislation. Where an online transaction is covered by Ontario consumer law, statutory cancellation rights continue to apply.

6. Payment terms

Prices, currency, applicable taxes, payment schedule and material payment conditions will be disclosed before purchase or set out in the applicable agreement or invoice. Payment confirms the transaction only after required acceptance steps are completed. Academy may retain reasonable transaction and acceptance records for accounting, contractual, dispute-resolution and compliance purposes.

10. Website disclaimer

Website content is provided for educational and informational purposes. It does not constitute medical or psychiatric diagnosis or treatment, psychotherapy, legal advice, financial advice, or authorization to practise a regulated profession. Program descriptions and website information may be updated, and the applicable agreement or transaction terms govern where there is a specific contractual relationship.

Policies & Professional Standards